SECTION 1 – What do we do with the information related to you?

We collect the personal information you provide to us such as your name, address, email address, and your mobile numbers when you buy something from our online store, as part of the buying and selling process.

Our system also automatically receives your computer’s internet protocol (IP) address when you browse our online store. This helps us learn about your operating system and browser you are using.

Digital marketing (If applicable): We may send you emails or newsletters about our online store, new product launches, product promotion offers, and any other updates, with your consent.



How do we get your consent?

When you enter your personal information in our system to complete a transaction, place an order, verify your payment cards, arrange for a delivery or return a purchase, we hint that you consent to our collecting the information and using it only for the specific reason permitted.

If we ask you to provide your personal information for a non-primary reason such as survey or marketing, you will have an opportunity to deny, and we will not use any information without seeking your consent.

How can I withdraw my consent?

If you change your mind after you opt-in, you are free to withdraw your consent for us to contact you and ask for your information to be deleted at any time by contacting us at or call us at +977-9823440043.



The local laws governing the Federal Democratic Republic of Nepal may require us to disclose your personal information. Alternately, in case of violation of our Terms of Service, we might be forced to disclose your personal information.



Cookies are small pieces of data which is sent from your device to our servers to identify you to our servers uniquely. It will help us keep track of your browsing activity to provide a seamless experience which navigating through our website. Next time when you log in or enter the sites, cookies recognize your internet protocol address, saving you time.

We only use cookies for your convenience while browsing through our website and not for extracting or using and other information.

You can always set your browser to avoid cookies, but this would restrict your convenience while using our site. We strongly assure you that our use of cookies does not contain any private or restricted details and is free from malware and viruses.

You may refer to to find out more about cookies. Alternatively, you can visit Our website used Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, as described above. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on their server, which could be located across the globe. Google uses this information to evaluate your behavior on our website, thereby providing reports to website operators.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may decline the use of cookies by selecting the required settings on your browser, however, this will restrict the feature available on our website. By using our website, we imply your consent to the processing of data about you by Google for the purposes and in the manner set out previously.



In general practice, third parties may require us to share your personal information for the purpose of providing you access to our services, the fulfillment of your orders, complying with legal obligations, etc. The discloser may be important for us to provide you access to our services like digital payment, for the fulfillment of your orders, to comply with our legal obligations, to implement our user agreement, to facilitate our marketing and advertising activities, or to detect, investigate, mitigate and prevent fraudulent or illegal activities related to our site or the services we provide. We assure you that we will not sell your personal information to any third parties for their marketing and advertising campaign, without your consent.

We may provide your details to other companies within our group companies. We may also pass your details to our employees and agents who will assist us to analyze data and provide marketing or customer service assistance.

We may be required by law (or in good faith) to disclose personal information as such disclosure might be necessary in order to respond to subpoenas, court orders, or other legal processes. We may be required to share confidential data to law enforcement agencies, third party rights holders or others in good faith that such disclosure is fairly appropriate to regulate our Terms or Privacy Policy; respond to claims that an advertisement, posting or other material infringes the rights of a third party; or protect the rights, assets or personal security of our users or the general public.

However, some third-party service providers, including payment gateways and other bill payment processors, use their own privacy policies regarding the data we are required to provide for your purchase-related transactions. We advise that you review their privacy policy for these services so that you would understand how these services can treat your personal details.

In general, note that certain companies may be based in a location with jurisdiction different from ours or yours. Thus, if you choose to proceed with a transaction involving a third-party service provider’s services, then your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are situated.

For example, if you are located in Nepal and your transaction is processed via a US-based payment gateway, then the personal details used to execute the transaction might be subject to disclosure under U.S. laws, including the Patriot Act. When you leave the website of our shop or are redirected to a third-party website or program, this Privacy Policy or the Terms of Service of our website will no longer control you.



Clicking on links in our store can direct you away from our site. We are not responsible for other sites’ privacy policies and recommend you to read their privacy statements.



We take fair measures to protect your personal information and follow industry best practices to ensure it is not improperly lost, mishandled, accessed, leaked, changed, or destroyed.

When your credit card information is sent to us, the information is encrypted using protected socket layer (SSL) technology.



By using this site, you represent that you are at least of majority age in your state or province of residence, or that you are the majority age in your state or province of residence, and you have given us your permission to allow the use of this site by any of your minor dependents.



We reserve the right at any time to change this Privacy Policy so we advise you to review it at regular intervals. Changes and clarifications take place immediately after publishing on the website. If we make material changes to this policy, we will hereby notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what conditions, if any, we use it and/or disclose it.

If our store is acquired or merged with another company, we can pass your information to the new owners so that we can continue to sell our products.



Using the Website/app and/or providing your information, you agree to the compilation and use, in compliance with this Privacy Policy, of the information you share on the Website/app, including, but not limited to, you agree to the sharing of your information under this Privacy Policy. If you reveal any other personally identifiable information to us, you reflect that you have the right to do so and allow us to use the information in compliance with this Privacy Policy.



If you want to: view, correct, change, or delete any personal details we have about you, file a complaint, or simply contact our data protection officer at for more details.

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